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Prepend allows you to show some extra information on the screen of your device when receicing an incoming call (a text or a number)

Go to Config – Callflows

Under the Actions – Advanced you can find the block prepend

Once you dropped the prepend block, you can enter a text and/or number that you want show on the screen of your device

Once you added your text or number you can click on OK and continue the call flow as usual

This is the result that you have on your phone: