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Go paperless and configure fax-to-mail instead of a physical fax.

To configure fax-to-mail, proceed as follows:


  1. Select the Callflow option under the Config tab
2. Select the Callflow option under the Config tab
3. Click on “Rename callflow” and give your call flow a name. Afterwards, click in the area labeled “Click to add number”
4. In the pop-up, choose the fax number in the list of the available numbers on your account.
5. Next, use the toolbox on the right hand side. Go to “Advanced” and drag the ‘Receive Fax’-icon on top of the fax number box you just configured

6. You can now choose whether you want the faxes to arrive at a defined user, via his/her mail address or you can put in different e-mail addresses.

7. Click on OK to save the fax-to-mail user setting.

8. Click on “Save changes” to save the callflow

9. Each user can send a fax from the user portal (see User’s instruction)